The error occurred when switching from MAXIMUM PERFORMANCE to MAXIMUM AVAILABILITY Data Guard mode on an Exadata system. The primary RAC database, running on version 19c, crashed with an ORA-600 error code. The error mentioned that the redo log for group 45, sequence 509, was incorrectly located on DAX storage, causing issues. The incident details pointed to an internal error code [kfk_iodone_invalid_buffer], indicating that an I/O buffer did not pass HARD checks. The error was associated with the LGWR background process.

Changes
The issue arose after changing the Data Guard mode to MAXIMUM AVAILABILITY; switching to MAXIMUM PROTECTION did not trigger the ORA-600 error. Interestingly, a 12c database within the same Exadata rack did not experience the ORA-600 error. The problem manifested when the online or standby redo log files were located on Extreme Flash Cell or High Capacity Cell nodes. The system applied the following relevant patches: Patch 30165493, fixing log file fast sync parameters for PMEMLOG, Bug 31119057 associated with the ORA-600 error, and Bug 31305624 linked to instance crashes.

Solution
When transitioning to MAXIMUM AVAILABILITY Data Guard mode on Exadata, specific steps must be taken to resolve the ORA-600 [kfk_iodone_invalid_buffer] error.

Firstly, dynamic parameters must be set on all database instances: ‘_smart_log_threshold_usec‘ should be set to 0.

For Exadata systems with PMEM, ‘_exa_pmemlog_threshold_usec‘ must also be set to 0.

Furthermore, it is necessary to download and implement patch 31305624 from support.oracle.com.

Lastly, updating the system to version 19.6.0.0.200114DBRU or a higher version that includes the bug fix is part of the solution.

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